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Unit 9 Observatory Industrial Park

Lower Scott Street, Observatory

Cape Town, 7925

© 2019 Olde Hand Interiors CC

FAQs

Remodelling a kitchen can be daunting, we answered some frequently asked questions to make remodelling your kitchen easy.

Q

We want to remodel our kitchen, bedroom, and bathroom, can you do them all?

A

Yes, we design, manufacture and install kitchens, cupboards, bathroom vanities, and wardrobes.  Whether you are remodelling room by room, or building a house from the ground up, we are able to assist with built-in furniture for any room in your home.  Our in-house design team create spaces designed for streamlined and convenient flow to suit your lifestyle, taking form and functionality into consideration.

Q

Do you charge a design fee?

A

Design fees are included in the total cost of your kitchen installation.  Our quotes are calculated according the components needed to build a kitchen to each clients' specifications, and include the design free of charge.  Once you have accepted our quote we will move on to create a detailed design based on exact measurements of your existing space, or blueprints provided by an architect.  

 

We will only commence with a detailed design for your particular space once you have accepted our quote and paid a deposit.  If for any reason you decide that you would like for another contractor to complete the job, the work we have done will be deducted from the deposit paid, and you will still be able to use the design for your project.

Q

What is your turn around time?

A

The average turn around, from sign off of design to completed installation, is somewhere between 4 to 6 weeks (depending on the size of the project).  Turn around time varies from project to project, and may be affected by factors such as material choices and factory capacity.  

 

Design time can vary greatly from one project to another as some clients may desire more revisions to their design than others might.  It is advisable to add up to two additional weeks to your project timeline to ensure that sufficient time for design has been factored in... this is however a very loose guide.  

Q

Can I keep some of my existing kitchen, or would it be better to start from scratch?

A

It really depends on the structural integrity of your existing kitchen cabinetry, and whether you are happy with the current layout of your kitchen.  If the flow works well and you do not want to change the layout of your existing kitchen then a partial remodel is a possibility.  However, the remaining lifespan of your existing cabinetry needs to be considered when planning a partial remodel.  When investing in new fittings, finishes and appliances, your carcasses need to have enough life left in them to ensure that your beautiful new kitchen doesn't start falling apart from the inside out.  

If you are considering a partial remodel, we are happy to assess your existing cabinetry for you and to come up with a solution that suits your budget should your cabinets need to be replaced. 

Q

Do I need an architect, or interior designer, to manage my kitchen remodel?

A

No, you do not need to hire an architect or interior designer to manage your project.  We have an in-house design team and are able to manage your project from conception to completion, cutting out the middle man and therefore avoiding miscommunication which can lead to frustration for you as home owner.   

Should you prefer to have your own architect or interior designer manage your project, we will work closely with them to ensure that the project runs as smoothly as possible.  You are free to communicate directly with us at any time as we want you to be informed and aware throughout the process to ensure that you are satisfied with the end result.

Q

Can you design a kitchen without knowing what appliances there will be?

A

Built-in appliances are one of the most important things to consider when planning a kitchen.  If you already know what appliances you intend to install, but are undecided as to the brand of appliances you wish to purchase then the design process can be started by including "standard size" appliances as temporary placeholders in the layout, giving you a bit more time to make a decision.

We do however recommend that appliances are carefully considered right at the start of the design process, as the rest of your kitchen will be built to create ease of flow around these key points.  Something as simple as the colour of a trim, or a switch on an appliance can ultimately affect the final appearance of your kitchen.  Selecting appliances during the design process ensures that you will have a space in which your appliances compliment your selection of finishes and the end result will be cohesive and aesthetically pleasing.

We are also resellers of premium brand appliances, which means that you are able to enjoy the benefits of trade discounts when you purchase your appliances through us.

Q

What is the expected lifespan of a new kitchen?

A

Many factors determine the lifespan of a kitchen, such as the fitted hardware, external finishes and worktops.  We have done our research on the components needed to build a quality kitchen and have selected fittings, finishes and worktops that will ensure that your kitchen will last for many years.  Many of the products we use carry manufacturers warranties of up to 25 years.

 

One of the factors that is often overlooked is workmanship, and many people are duped into installing a kitchen with quality fittings at a "bargain price".  These home owners ultimately end up paying the price for poor workmanship by having to have their kitchen redone well before it should reach the end of its lifespan.  

Because we believe in quality, we only employ craftsmen with accredited industry specific qualifications so that we are able to provide top quality workmanship at affordable rates.